2024-2025 Course Catalog

IT 246 Voice Over IP Fundamentals

introduces the student to the technologies used to implement and support data and voice integration solutions. Through lectures, demonstrations, textbook exercises and classroom labs, students learn how to implement basic IP telephony, IP phone installation, router configurations, and feature sets using Cisco IP Communications Express. Students also learn troubleshooting techniques that are valuable for the maintenance of the VOIP environment. This course is applicable toward all certificates, AAS, ALS (credit hours 3.0, lecture hours 2.0, lab hours 2.0).

Credits

3

Prerequisite

IT 141 or approvalof instructor

Division and Department

Math, Science & Business / Information Technology