2020-2021 Course Catalog

Student Resolution Process Chart

 Category Contact For Informal Resolution
Contact for Formal Resolution 

Academic Concerns, Academic Dishonesty, Educational Guarantee, Grade Appeal

1st Instructor*

2nd Program Director*

3rd Dean of Appropriate Area

4th Vice President of Academic Services

Vice President of Academic Services

Academic Suspension

1st Registrar

2nd Vice President of Student Success

Vice President of Student Success  

Americans with Disabilities Act (accommodations) 

1st Director of Academic Success Center

2nd Vice President of Student Success

3rd Director of Human Resources

Director of Human Resources

Discrimination (such as race, color, age, religion, disability)

Director of Human Resources

Director of Human Resources

Financial Aid Suspension

1st Director of Financial Aid

2nd Vice President of Student Success

Vice President of Student Success

Family Educational Rights and Privacy Act, FERPA Issues (confidentiality) 

1st Registrar

2nd Program Director

3rd Dean of Appropriate Area

4th Vice President of Academic Services

Vice President of Academic Services


Graduation Requirements

1st Registrar

2nd Dean of Appropriate Area

3rd Vice President of Academic Affairs

Vice President of Academic Services

Sexual Harassment (including sexual orientation and gender discrimination) and Other Forms of Sexual Misconduct 

Title IX Coordinator 

Title IX Coordinator

Student Conduct (in classroom)

1st Instructor

2nd Dean of Appropriate Area

3rd Vice President of Academic Affairs

Vice President of Academic Services

Student Conduct (out of classroom)

1st Director, Student Development

2nd Vice President of Student Success

Vice President of Student Success

Student Employment (excluding sexual harassment)

1st Supervisor

2nd Dean or Vice President (as appropriate)

3rd Director of Human Resources

Director of Human Resources

Tuition Refunds

1st Controller

2nd Vice President of Finance & Administration

Vice President of Finance & Administration

Others Not Listed

Staff Member 
Responsible for Area 

1st Vice-President of Academic Services

2nd Director of Human Resources

* if applicable

This process is subject to review; please check with the Student Success Center for a current copy of the formal Student Resolution Process Chart